Relationships – Skills

The following list identifies the Skills evidence you will need to collect for you e-portfolio: Prepare for at least one negotiation with two objectives, influence the negotiation, and produce one agreement then review.    Show you can manage conflict by Read More …

Session 4 – How to Manage Conflict

This session will explain how to manage conflict. Once you have read the session, complete the supporting quiz and Q&A. You can use the Q&A as revision for your ILM and EPA knowledge test. Should you wish to extend your Read More …

Session 3 – Emotional Intelligence

This session will explain emotional intelligence. Once you have read the question, complete the supporting Q&A. You can use the Q&A as revision for your ILM and EPA knowledge test. Should you wish to extend your knowledge further on emotional Read More …

Session 2 – Cross Team Working

This session will explain cross-team working. Once you have read the session complete the supporting quiz and Q&A. You can use the Q&A as revision for your ILM and EPA knowledge test. Should you wish to extend your knowledge further Read More …

Session 1 – Relationship Management

This session will explain relationship management. Once you have read the session, complete the supporting quiz/quizzes and the Q&A. You can use the Q&A as preparation for EPA. You can use the Q&A as revision for your ILM and EPA Read More …