Safeguarding
Our aim is to provide and maintain an environment where all learners are safe, feel secure, are encouraged to talk and are listened to. We have adults at each training centre who are trained to deal with safeguarding issues whom you should contact if you are worried or have any concerns about any aspect of your health, safety or welfare. Throughout your programme we will continue to provide you with the opportunity to develop the skills you need to stay safe, healthy and recognise abusive and harmful behaviours. GP Strategies Apprenticeships takes its responsibilities towards safeguarding learners, children, young persons and vulnerable adults very seriously and are committed to working with local safeguarding authorities and organisations in cases where abuse and harmful behaviours are suspected or reported.
Safeguarding Vulnerable Groups Act 2006
The Safeguarding Vulnerable Groups Act 2006 defines a ‘vulnerable adult’ as a person aged 18 and over who is:
- receiving a social care service,
- receiving a health service,
- living in sheltered accommodation,
- detained in custody or under a probation order,
- requiring assistance in the conduct of his/her affairs, or
- receiving a service or participating in an activity targeted at older people, people with disabilities or with physical or mental health conditions.
GP Strategies Apprenticeships is fully committed to the Safeguarding Vulnerable Groups Act 2006 and will ensure that all learners on an apprenticeship programme or course will have the support that they need. For more information please see our Safeguarding Young People Policy
Helplines
Whether you’re concerned about yourself or a loved one, click here to access NHS helplines and support groups that can offer expert advice.
Equality and Diversity for Employers
GP Strategies Apprenticeships are committed to promoting equality of opportunity and diversity within all the communities in which we operate, and respects the identity, rights and values of each individual. Equality and diversity forums and training is available for all learners, employers and our staff to help promote equality and diversity within our network and invite them to attend a free half-day equality and diversity workshop at one of our local centres.
View our full Equality and Diversity Policy.
Complaints
Here at GP Strategies Apprenticeships we take complaints about our work, staff and levels of service very seriously. How we deal with complaints is set out in our Customer Complaints Policy.
If you are unhappy with the services provided by GP Strategies Apprenticeships, you can email our dedicated complaints team on gpstlcomplaints@gpstrategies.com or call 0330 1000 610 (lines are open 8:45am to 5:00pm Monday to Friday, excluding bank holidays) and we will resolve your issue as quickly and effectively as possible.
Learner Charter and Induction Handbook
A comprehensive handbook that provides information to support you through your learning journey at GP Strategies Apprenticeships.Learner Induction Handbook