Welcome to GPSTL Policy Section


Our aim is to provide and maintain an environment where all learners are safe, feel secure, are encouraged to talk and are listened to. Throughout your programme we will continue to provide you with the opportunity to develop the skills you need to stay safe, healthy and recognise abusive and harmful behaviour (including radicalisation and extremism). GP Strategies Apprenticeships takes its responsibilities towards safeguarding learners, children, young persons and vulnerable adults very seriously and are committed to working with local safeguarding authorities and organisations in cases where abuse and harmful behaviours are suspected or reported.

In the event that you want to report a safeguarding issue or concern, please contact the Safeguarding Team by email at:


Safeguarding Polices and Supporting Annex

Safeguarding Vulnerable Groups Act 2006

The Safeguarding Vulnerable Groups Act 2006 defines a ‘vulnerable adult’ as a person aged 18 and over who is:

  • receiving a social care service,
  • receiving a health service,
  • living in sheltered accommodation,
  • detained in custody or under a probation order,
  • requiring assistance in the conduct of his/her affairs, or
  • receiving a service or participating in an activity targeted at older people, people with disabilities or with physical or mental health conditions.

GP Strategies Apprenticeships is fully committed to the Safeguarding Vulnerable Groups Act 2006 and will ensure that all learners on an apprenticeship programme or course will have the support that they need.


We all have a responsibility to be vigilant and help to stop the threat and spread of terrorism and extremism. Our staff have been trained in line with the Government’s ‘Prevent Duty’ Strategy, which was introduced to safeguard communities against the threat of extremism, radicalisation and terrorism.

Read the Government’s guidance on Prevent Duty.

Health and Safety at Work

GP Strategies Apprenticeships believes in safe working environments for all apprentices. As part of the induction process, we work with all employers providing a comprehensive health and safety review. This is followed up by regularly evaluations throughout the programme to ensure that everyone’s health and safety is protected.

Financial Support

GP Strategies Apprenticeships offers financial bursaries on behalf of the Government for those studying on traineeship and advanced learner loan courses. To see if you are eligible or for more information, please contact us on:

0330 1000 610. 

Every Child and Learner Matters

Every Child Matters is a framework which has been developed by the Government to ensure the well-being of children and young people from the ages of 0-19 regardless of their background. GP Strategies Apprenticeships is fully committed to the framework and will ensure that all learners on an apprenticeship programme or course will have the support that they need to:

  • Be healthy
  • Stay safe
  • Enjoy and achieve
  • Make a positive contribution
  • Achieve economic well being

NHS Helplines

Whether you’re concerned about yourself or a loved one, click here to access NHS helplines and support groups that can offer expert advice.

Equality and Diversity for Employers

GP Strategies Apprenticeships are committed to promoting equality of opportunity and diversity within all the communities in which we operate, and respects the identity, rights and values of each individual. Equality and diversity forums and training is available for all learners, employers and our staff to help promote equality and diversity within our network and invite them to attend a free half-day equality and diversity workshop at one of our local centres.

View our full Equality and Diversity Policy


Here at GP Strategies Apprenticeships we take complaints about our work, staff and levels of service very seriously. How we deal with complaints is set out in our customer complaint policy:

Customer Complaints Policy

If you are unhappy with the services provided by GP Strategies Apprenticeships, you can email our dedicated complaints team on gpstlcomplaints@gpstrategies.com or call 0330 1000 610 (lines are open 8:45am to 5:00pm Monday to Friday, excluding bank holidays) and we will resolve your issue as quickly and effectively as possible.