Q&A – Operational Management

LO1. 1.1 Explain the complete end to end process of developing one organisational strategy. To do this

1. Provide an analysis and assessment of current internal and external environments.

2. Explain strategy formulation and planning at a high-level.

3. Explain how the high-level plan is translated into operational planning and team/individual actions.

LO1 1.2 Explain how the operational plans of departments/teams relate to the overall organisation’s strategy.

To do this:

Explain how department/team objectives contribute to the achievement of organisational goals.

Explain why objectives need to be SMART to help achieve goals.

Explain how the department/team contribute to the overall organisational goals.

Explain how the department/team are supported by other teams.

Explain how the department/team supports other departments/teams.

LO2. 2.1 Describe at least two actions needed to implement operational/team plans. Describe how these actions will operate within both agreed timescales and budget.

LO2. 2.2 Explain how the operational/team plans are revised in response to changes in organisational objectives giving two examples.

LO3. 3.1 Describe the positive and negative impacts change can have within a team

LO3. 3.2 Describe at least two techniques that could be used to support a team through change

LO4. 4.1 Describe how operational data is managed in the workplace using examples of two different types of data

LO4. 4.2 Describe the importance of data protection. This should address the importance of data protection and not a description of the terminology.

LO4. 4.3 Explain how technology can be used to improve data management in the workplace clearly addressing how the technology can be used to improve data management