The aim of this apprenticeship is to provide learners working in an organisation with the leadership and management knowledge and skills required to progress in their career and on to further study.
Each named section includes resources that will teach you what you need to know. You will be provided with a range of resources (a power point session, this includes activities within the presentation as well as additional activities found within the Learning Hub). The session will direct you. The role of the resources is to build your knowledge to support your learning and to prepare you for your formal assessments, which is listed within each section. There is also a supporting document that explains the skills you will need to demonstrate for that topic and identifies typical evidence that can collected.
Please inform your Skills Coach of any completed activities, including assessments and gathering of skills evidence.
Delivery Model
You can download the delivery model to identify the expected completion timelines for the Operations Departmental Manager apprenticeship standard.
Virtual Masterclass Sessions
GP Strategies offers a suite of optional virtual masterclass workshops in the areas of business and management, to complement apprenticeship delivery, and support and enhance existing learning. Download the brochure to review the calendar of events.
Leading People
Managing People
Building Relationships
Communication
Operational Management
Project Management
Finance
Self-Awareness
Management of Self
Problem Solving and Decision Making
