Operations Manager

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The aim of this apprenticeship is to provide learners working in an organisation with the leadership and management knowledge and skills required to progress in their career and on to further study.

Each knowledge section includes resources that will teach you what you need to know. When you click to access the knowledge unit, you will be provided with a range of resources (a power point session, this includes activities within the presentation as well as additional activities found within the Learning Hub). The session will direct you. The role of the resources is to build your knowledge to support your learning and to prepare you for your formal assessments/assignments.

Please inform your Skills Coach of any completed activities, as these can be logged against your off-the-job hours. Once you feel confident in that unit, you should take the assigned quizzes. Email any completed activities to your Skills Coach as well as your completed quiz certificates; these can then be uploaded to your e-portfolio.

Please also complete the formal assessment/assignment that can be found within each Knowledge section; at the end of each unit. This must be emailed to your Skills Coach.

There is a skills section underneath each knowledge unit. Within this section, there is a document that lists the skills you will need to demonstrate for that unit. There is also a checklist of evidence within the document. Your Skills Coach will discuss this with you further.

Information Guides

The documents below sets out the requirements for the Operations Departmental Manager apprenticeship standard. These are often of interest to apprentices and their employers.