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Business Administration (Intermediate)

11th September 201710th December 2019 Admin

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Apprenticeship Content

Unit 10 - Provide Reception Services

Unit 22 - Prepare Text from Recorded Audio Instruction

Unit 32 - Develop a Presentation

Unit 47 - Payroll Processing

Unit 9 - Organise Business Travel or Accommodation

Unit 20 - Administer Parking Dispensations

Unit 33 - Deliver a Presentation

Unit 48 - Process Information about Customers

Unit 8 - Handle Mail

Unit 16 - Employee Rights and Responsibilities

Unit 34 - Analyse and Present Business Data

Unit 56 - Know How to Publish, Integrate and Share Using Social Media

Unit 7 - Administer the Recruitment and Selection Process

Unit 21 - Administer Finance

Unit 35 - Maintain and Issue Stationery and Supplies

Unit 60 - Principles of Team Leading

Unit 6 - Develop Working Relationships with Colleagues

Unit 18 - Buddy a Colleague to Develop their Skills

Unit 37 - Using Email

Unit 59 - Principles of Equality and Diversity in the Workplace

Unit 5 - Manage Personal Performance and Development

Unit 27 - Meet and Welcome Visitors in a Business Environment

Unit 42 - Word Processing Software

Unit 58 - Understand the Safe Use of Online and Social Media Platforms

Unit 4 - Principles of Business Document Production and Information Management

Unit 36 - Use and Maintain Office Equipment

Unit 43 - Website Software

Unit 57 - Exploring Social Media

Unit 3 - Principles of Providing Administrative Services

Unit 41 - Presentation Software

Unit 49 - Develop Customer Relationships

Unit 14 - Collate and Report Data

Unit 28 - Health and Safety in a Business Environment

Unit 54 - Principles of Customer Relationships

Unit 15 - Contribute to the Organisation of an Event

Unit 38 - Bespoke Software

Unit 44 - Deliver Customer Service

Unit 26 - Produce Minutes of Meetings

Unit 40 - Data Management Software

Unit 55 - Understand Working in a Customer Service Environment

Unit 1 - Communication in a Business Environment

Unit 25 - Produce Business Documents

Unit 51 - Understand the Legal Context of Business

Unit 52 - Principles of Marketing Theory

Unit 2 - Understand Employer Organisations

Unit 19 - Store and Retrieve Information

Unit 30 - Contribute to the Development and Implementation of an Information System

Unit 53 - Principles of Digital Marketing

Unit 13 - Manage Diary Systems

Unit 17 - Prepare Text from Shorthand

Unit 31 - Monitor Information System

Unit 46 - Processing Customers’ Financial Transactions

Unit 12 - Prepare Text from Notes Using Touch Typing

Unit 23 - Archive Information

Unit 29 - Use a Telephone and Voicemail System

Unit 50 - Understand the Use of Research in Business

Unit 11 - Provide Administrative Support for Meetings

Unit 24 - Administer Human Resource Records

Unit 39 - Spreadsheet Software

Unit 45 - Participate in a Project