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Business Administration (Intermediate)

11th September 201710th December 2019 Admin

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Not Enrolled

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Apprenticeship Content

Unit 1 – Communication in a Business Environment

Unit 2 – Understand Employer Organisations

Unit 13 – Manage Diary Systems

Unit 12 – Prepare Text from Notes Using Touch Typing

Unit 11 – Provide Administrative Support for Meetings

Unit 10 – Provide Reception Services

Unit 9 – Organise Business Travel or Accommodation

Unit 8 – Handle Mail

Unit 7 – Administer the Recruitment and Selection Process

Unit 6 – Develop Working Relationships with Colleagues

Unit 5 – Manage Personal Performance and Development

Unit 4 – Principles of Business Document Production and Information Management

Unit 3 – Principles of Providing Administrative Services

Unit 14 – Collate and Report Data

Unit 15 – Contribute to the Organisation of an Event

Unit 26 – Produce Minutes of Meetings

Unit 25 – Produce Business Documents

Unit 19 – Store and Retrieve Information

Unit 17 – Prepare Text from Shorthand

Unit 23 – Archive Information

Unit 24 – Administer Human Resource Records

Unit 22 – Prepare Text from Recorded Audio Instruction

Unit 20 – Administer Parking Dispensations

Unit 16 – Employee Rights and Responsibilities

Unit 21 – Administer Finance

Unit 18 – Buddy a Colleague to Develop their Skills

Unit 27 – Meet and Welcome Visitors in a Business Environment

Unit 36 – Use and Maintain Office Equipment

Unit 41 – Presentation Software

Unit 28 – Health and Safety in a Business Environment

Unit 38 – Bespoke Software

Unit 40 – Data Management Software

Unit 51 – Understand the Legal Context of Business

Unit 30 – Contribute to the Development and Implementation of an Information System

Unit 31 – Monitor Information System

Unit 29 – Use a Telephone and Voicemail System

Unit 39 – Spreadsheet Software

Unit 32 – Develop a Presentation

Unit 33 – Deliver a Presentation

Unit 34 – Analyse and Present Business Data

Unit 35 – Maintain and Issue Stationery and Supplies

Unit 37 – Using Email

Unit 42 – Word Processing Software

Unit 43 – Website Software

Unit 49 – Develop Customer Relationships

Unit 54 – Principles of Customer Relationships

Unit 44 – Deliver Customer Service

Unit 55 – Understand Working in a Customer Service Environment

Unit 52 – Principles of Marketing Theory

Unit 53 – Principles of Digital Marketing

Unit 46 – Processing Customers’ Financial Transactions

Unit 50 – Understand the Use of Research in Business

Unit 45 – Participate in a Project

Unit 47 – Payroll Processing

Unit 48 – Process Information about Customers

Unit 56 – Know How to Publish, Integrate and Share Using Social Media

Unit 60 – Principles of Team Leading

Unit 59 – Principles of Equality and Diversity in the Workplace

Unit 58 – Understand the Safe Use of Online and Social Media Platforms

Unit 57 – Exploring Social Media